Privacy Policy

Personal Information

When you contact us or schedule a service, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Service address (if different from mailing address)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

We use the information we collect to:

• Provide, maintain, and improve our services
• Schedule appointments and communicate about service details
• Process payments and maintain records
• Send service reminders and maintenance recommendations
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure storage of physical and electronic records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.